Ellie Mae's Encompass™ Three Views - One Application

For Loan Officers

Encompass™ facilitates the development and management of client relationships, while enabling loan officers to gather data, quickly pre-qualify clients and instantly monitor their pipeline and loan status through automatic alerts such as submittal due dates or lock rate expirations.

Within the same application, a few mouse clicks allow the loan officer to order credit (instantly uploaded into the borrowers file without re-keying data), pre-qualify the client, print out the Truth in Lending (TIL), Good Faith Estimate (GFE) and other forms and alert the processor that the file is open.

Vital to loan officers, a full contact management system has been built into the interface to manage relationships. This system also enables loan officers to research closed loans and develop targeted marketing of existing clients for new business generation. For example, a loan officer can retrieve a list of all clients whose last loan closed within the past two years with a rate more than 7.5 percent. From this list, an automated email can be sent directly from Encompass to these clients, announcing a new loan program or lower interest rate.

For Processors

At the start of each day, the processor can immediately view their loan pipeline and the status of each element: New Loan, Doc Signing, Approved, Submitted, Funded and more. In addition, alerts will appear if there are urgent needs that must be addressed, such as a lock rate expiring, missing information, etc. These alerts also prompt the processor when it is time to submit a loan for automated underwriting, to order appraisals, open title & escrow, lender loan submission and more.

Since Encompass is integrated with ePASSâ, all of these functions can be performed with only a few mouse clicks. Loan data is automatically retrieved from the borrower file, securely transmitted to their local or national service provider and then returned report data is directly populated back into the borrower file.

As communication with loan officers is critical to an efficient loan process, a processor can send their loan officer alerts or to-do's quickly and easily, within the application.

For Brokers

With Encompass, the broker receives an executive "dashboard" to monitor loan officer pipelines, pipeline trends, average lead conversion and process-to-close, purchase-to-refinance ratios and both vendor and lender service provider activity. Encompass also enables the broker the ability to access their loan officer and processor pipelines for more informed decision-making about what loans are closing, at what date, by whom and for what amount.

Encompass features auto-updates, ensuring compliance with the latest regulatory changes and guarantees secure transmissions of customer data. Compliance and security are certain because Encompass is integrated with ePASSâ which delivers secure electronic ordering of title, credit, appraisals, automated underwriting, loan submission and more - all in compliance with Gramm-Leach-Bliley Safeguards and other consumer privacy legislation.

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