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STOCKTON TURNER & COMPANY MORTGAGE BANKERS
SWITCHES TO ENCOMPASS® MORTGAGE MANAGEMENT SYSTEM
Ellie Mae's acclaimed mortgage management system sets the
standard for leading mortgage banking firm
DUBLIN, CA—February 24, 2005—Ellie Mae Inc., the award-winning provider of
innovative software and services for the mortgage industry, today announced that
Florida-based Stockton Turner & Company Mortgage Bankers has standardized on the
Encompass® Mortgage Management System.
Stockton Turner & Company started in 1997 as a privately owned mortgage banking company.
Incorporated in 1999 as a mortgage branching company, which enables independent loan
originators to benefit from being a part of an organization with a larger scope, the
company originates and brokers all types of loan products, and also has warehouse
capacity to fund its own loans. Stockton Turner's formula for success is the absence
of bank ownership, corporate boards, or management for stockholder approval: enabling
enhanced agility, a focus on market trends, and delivery of total customer satisfaction.
Stockton Turner's technology infrastructure included a variety of legacy systems that were
resident on individual computers and could not be easily networked, hindering collaboration
among the staff and ultimately restricting productivity. When a timely offer of a free
trial version of Ellie Mae's Encompass Mortgage Management System arrived in the email
box of Richard Peek, Vice President, he was immediately interested. "With Encompass,
we could centralize the data across the network to get an overall, real-time view of our
business, and integrate other software that we use for management and in branch office
services," said Peek. "Unlike any other loan software, Encompass has these features
built in-it equates to a 'plug and play' environment."
New approaches and innovative ways of working help Stockton Turner keep pace with business
evolution. But decades-old software that hasn't matured with its industry was a detriment
to growth. "I recognized early on that we were data deficient; we had branch offices that
weren't communicating key data back to the corporate office," said Peek. "We needed a tool
on the front end that would allow us to integrate the data into all our various systems.
With technology advancing, we needed to do something sooner rather than later, or we'd be
left in the dust."
Stockton Turner purchased an enterprise license to enable implementation of Encompass across
the entire branch network. "We did all the installation and implementation ourselves, and
our Ellie Mae account executive provided tremendous support," said Peek. "We set up a secure
central server in Atlanta, and it was simple to configure so that all our remote users can
access the data. It's been very smooth."
Stockton Turner chose a phased rollout, running the old and new systems in parallel at first,
to make the transition easy for employees. Online instructor-led training classes, offered
free, allowed employees to participate from their own desks. Within about six weeks, all new
loan applications were being taken using Encompass, and within eight weeks after that, all
transactions were being performed using Encompass.
"The response to the training courses was tremendous," said Peek. The Ellie Mae staff customized
the training just for Stockton Turner, offering multiple sessions of four different courses,
spread over a two-week period. About 60% of the staff went through one or all of the online
training courses during that time, and the feedback was uniformly positive. Ellie Mae also
conducted onsite training for the corporate headquarters staff. "Employees can go back and
take additional online classes through Ellie Mae, if they recognize they need more training,
and we will continue to take advantage of Ellie Mae's training services as part of the
orientation process when we bring new offices on board."
Considering what makes Encompass stand out over other loan origination software, Peek emphasized
integration. "Encompass allows all our branch operations to centralize-in our business, it's
critical to disseminate information back across the platform. This issue makes or breaks
companies every day."
Another issue that can make or break a company is data security. With new privacy laws, a
customer's sensitive financial data can't be openly emailed. Stockton Turner employees are
widely dispersed, and travel frequently out of the office. What to do? "As long as they can
access the Internet through their own laptops, they can use Encompass," said Peek. The
stringent security measures built into Encompass provide automated compliance with government
borrower-security regulations. "We're looking at making it possible for them to go to the
library or an Internet caf and log in," he added.
With the continual enhancements that occur, and that Ellie Mae is envisioning for the future,
Stockton Turner predicts a bright future. "Encompass is the front-end piece where the data
begins, so enhancements will benefit not only a branch office but also deliver greater
efficiency for investors, vendors, and suppliers that are providing services inside the
software," concluded Peek. "Ultimately, it's the mortgage customer who benefits the most."
About Ellie Mae, Inc.
Ellie Mae, Inc. is an award-winning provider of software and services
for the mortgage industry, which has been recognized in each of
the past three years as one of the fastest growing companies in
the California Bay Area, and recently was named to the Inc. 500
list of America’s fastest growing private companies. Ellie
Mae provides a comprehensive line of products and services including
the company’s flagship Encompass® mortgage management
system, Contour™ and Genesis 2000® loan origination software,
Executive Websites™ for mortgage brokers, and Ellie Mae Docs™
services for document processing. Ellie Mae’s ePASS® Network
is the mortgage industry’s online transaction platform enabling
40,000+ mortgage companies in the United States to easily do business
online with hundreds of leading lenders and nearly 100,000 settlement
service providers. Ellie Mae is based in Dublin, California. To
learn more about Ellie Mae, visit www.elliemae.com or call (888)
955-9100.
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Ellie Mae, Encompass, ePASS, and Genesis 2000 are registered trademarks, and
Contour, Executive Websites, and Ellie Mae Docs are trademarks, of Ellie Mae, Inc. All rights
reserved.
Media Contact:
Katie Drake
Ellie Mae, Inc.
925-227-7719
katie.drake@elliemae.com
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