Encompass Closer FAQ

• Why should I choose Encompass Closer for Bankers?
• Do you offer training for Encompass Closer for Bankers?
• How fast is your turnaround?
• What if there is a mistake?
• Which lenders do you support?
• What kind of forms do you have?
• What are the minimum system requirements for the Encompass Closer for Bankers?

Why should I choose Encompass Closer for Bankers? We are also the only doc provider that also owns loan origination software so we have unparalleled insight into how to draw docs with Encompass, and any changes made to the origination/closing process are handled automatically. Also, with Encompass Closer for Bankers, more data is pulled directly from Encompass, so there's less re-keyingand less potential for error.

Do you offer training for Encompass Closer for Bankers? To learn more about training opportunities for Encompass Closer for Bankers, please contact your Ellie Mae Account Manager. The Ellie Mae Closing Solutions team is also always here to help, no matter how simple or complicated a loan you are doing, or what your level of experience may be.

How fast is your turnaround? You can prepare docs 24/7 and receive your completed documents or submit electronically within minutes.

What if there is a mistake? We offer prompt free redraws within 30 days. If you need help, we're just a phone call away.

Which lenders do you support? Encompass Closer for Bankers supports most of America's leading lenders and investors.

What kind of forms do you have? Types of documents/forms provided include everything needed for a mortgage closing transaction, whether conventional loans, fixed rate, adjustable rate, construction loans, government loans, Fannie Mae, Freddie Mac, or lender and investor specific products and forms.

What are the minimum system requirements for the Encompass Closer for Bankers? Internet Explorer version 4.0 or greater, or Netscape version 4.7 or greater. (Please note that Netscape 6.0 is currently not supported.) A high-speed internet connection, such as DSL, Cable, T1 or T3 is recommended but not required.