Encompass Sales
Encompass 3.5
Encompass Custom Edition
Please contact your system administrator for details on how to upgrade.
Encompass 3.5 - Released June 9, 2008:
This significant upgrade is available free of charge to all Encompass customers who are current on their annual maintenance agreement .
Note for Encompass Anywhere Users: Watch for an email later this summer regarding upgrade information for Encompass Anywhere.
Encompass 3.5 includes several exciting new benefits for your business, including expanded capabilities to help you easily and accurately originate and process FHA loans.
Mortgage insurance tables: Auto-populate mortgage insurance tables for FHA, VA and conventional loans, saving time and increasing accuracyFHA county limit tables: Automatic loan amount warnings ensure that your FHA loans adhere to the county limitsImproved FHA support: Originate and process FHA loans more easily with a variety of tools and enhancementsOutput form updates: Stay in compliance with the latest form updatesNew services for borrowers: Improve customer service by enrolling borrowers in a free loyalty program that provides them with helpful advice, resources and rewardsNew mortgagee clause fields: Enter different mortgagee clause information, if requiredImproved reporting database performance: Run key business reports more quickly *Loan amount rounding: Choose whether or not conventional loan amounts are rounded to the nearest dollar
*This feature is only available in Encompass Professional Edition
View Full Description of Encompass 3.5
Encompass 3.0 - Released June 18, 2007
This significant upgrade is available free of charge to all Encompass customers who are current on their annual maintenance agreement , or who subscribe to Encompass Anywhere, our web-based version.
Encompass 3.0 includes several exciting new benefits for your business.
Seamless connectivity to new Encompass web solution: Attract new business and improve customer service with the Encompass WebCenter*Support for the latest third-party technologies: Windows Vista, SQL 2005, Explorer 7, ACT 8 and 9 and more!Preferred Title Interface: Order title and closing from any agent in the nation directly from EncompassComprehensive disclosure support: Send electronic initial disclosures for all 50 statesincluding investor specific formsfrom EncompassUpdated Florida disclosure forms: Updated input and output forms that support the Oct. 1, 2007 changes to ch. 494 of the Florida StatutesPiggyback and Option ARM loan support: Easily start and manage second loans from a first mortgage and originate popular Option ARM mortgage programsImproved marketing and communication capabilities: Public marketing campaigns, marketing campaign import and export, and calendar sharingLoan status alerts: Automatic emails inform your borrowers of the latest updates on their loan filesCompliance Ease enhancements: Complete automation ensures compliance for high cost and predatory loansNew credit fields: Store additional data in your loan file, including liabilities, bankruptcy and foreclosure information
View Full Description of Encompass 3.0
Encompass Custom Edition 3.0 Released
This significant upgrade is available free of charge to all Encompass customers who are current on their annual maintenance agreement .
Encompass Custom Edition 3.0 includes several exciting new benefits for your business.
Audit Trails: Track field changes that are made throughout the loan process.Alert Enhancements: Configure when alerts appear in the loan pipeline and focus on the most relevant alerts by snoozing or dismissing alerts as appropriate.Contact Manager Custom Field Mapping: Automatically copy data from contact manager custom fields to loan files.Business Rule Enhancements: Control when input form buttons can be selected.User Group Enhancements: Leverage user groups to extend who can view and edit contacts.MERS/MIN Registration: Generate and register MERS/MIN numbers from within Encompasscoming soon .
View Full Description of Encompass Custom Edition 3.0
How to Renew Your Maintenance
In order to upgrade your software, your maintenance agreement must be current. If your contract has lapsed,
please visit Service Central to renew it.
If your contract has lapsed more than 30 days, please contact your Ellie Mae Sales representative at 888-955-9100 or call the Ellie Mae Maintenance hotline at 888-527-3829, option 1.
Encompass 3.5 Full Description
Features
What is it?
Benefits for Encompass users
Mortgage Insurance Tables
Auto-population of MI tables for FHA, VA, and Conventional loans.
Reduce the amount of time needed to enter mortgage insurance premiums
Improve the accuracy of the amount entered
FHA County Limit Tables
Auto-population of FHA County Limits with warnings on amounts that exceed limits.
Ensure that FHA loans adhere to the county limits
Improved FHA Support
A variety of usability and productivity enhancements, including new input and output forms, making it much easier to originate and process FHA loans.
Reduce the amount of time needed to process FHA loans
Updated Output Forms
Several forms have been added or updated including a new Section 32 Til and updated 4506 and 4506-T forms.
Stay in compliance with the latest updates to output forms
HomePoints®
Free customer loyalty program that loan officers can offer borrowers and manage completely in Encompass.
Build borrower loyalty and expand your business by offering your customers a free program with advice, resources and a chance to earn rewards points for using trusted suppliers
Mortgagee Clause Fields
New fields on the Additional Request info form.
Enter different Mortgagee Clause information, if required
Reporting Database Enhancements*
Optimization of the reporting database to reduce the amount of time to generate reports containing large numbers of loan files.
Run key reports more quickly
Loan Amount Rounding
New setting that determines whether loan amounts for conventional loans are rounded to the nearest dollar.
Match loan amount rounding to your company policy
*This feature is only available in Encompass Professional Edition Release History
Encompass Custom Edition 3.0 Full Description
Encompass Custom Edition 3.0 Features
Feature Description
Feature Benefits
Audit Trails
Key audit fields that track changes made throughout the loan process
Get a comprehensive view of changes, including who made each change and when it was made
Ensure that only the appropriate people view each audit trail
Alert Enhancements
Ability to configure when alerts appear in the pipeline
Alert management, including the ability to snooze and dismiss alerts specific to each loan
Tailor alerts based on your companys specific business needs
Focus on the alerts that are most relevant for each loan
Contact Manager Custom Field Mapping
Ability to map custom contact manager fields to loan fields
Automatic data transfer of loan details from contact manager to loan file
Eliminate redundant data entry
Reduce the amount of time needed to originate loan files
Business Rule Enhancements
Expanded business rules to control the selection of input form buttons based on required fields
Controlled access to loan file fields
Expanded condition settings, including loan programs
Ensure comprehensive data entry prior to enabling input form buttons to be selected for key activities such as requesting rate locks
Restrict user loan access to a limited set of fields
Leverage loan programs to drive business rules
User Group Enhancements
Expanded user groups to control the contacts that members can view
Edit access rights that determine whether contacts are read-only or can be modified by members
Effectively manage contacts and ensure the appropriate action is being taken
MERS/MIN Registrationcoming soon
MERS/MIN generation and registration
Capture of key information during registration process
Save time and effort by generating and registering MERS/MIN numbers within the software
Choose whether MERS/MIN numbers are generated on every loan or only when needed
Have key information handy for future reference
Release History
Encompass Custom Edition SR2 Full Description
Encompass Custom Edition 3.0 Features
Feature Description
Benefits for
Seamless Connectivity and Collaboration with the Encompass WebCenter*
Supports two-way data and document delivery for Encompass WebCenter users with Encompass. (The Encompass WebCenter is a new web solution for brokers that fully integrates with Encompass so new leads and applications flow directly from the site into the software. The WebCenter is purchased separately.)
From Encompass, you can post real-time status updates, information, and documents for borrowers and partners
Improves the brokers ability to respond to and close new opportunities for those using Encompass WebCenter and Encompass
Improves collaboration and communication between loan officers, processors and borrowers
Eliminates integration costs between LOS systems and website solutions
Increases customer and partner loyalty and relationships
Preferred Title Service
For the processor or loan officer who wants an easy, fast and secure method to send title orders to their selected title agent, Preferred Title provides a no-cost service to electronically send orders to any title company in the nation
Unlike email or fax, the Preferred Title Service enables processors/loan officers to send order data directly from Encompass through a secure email to their title agent.
Allows you to request and receive orders from any title or closing agent of your choice.
Completed title reports are delivered back into the loan file inside Encompass.
Saves time. You never have to leave Encompass to order or receive your final reports and there is no re-typing of order data and no need to fax.
Gives you access to large network of title and closing companies
Lets you send and receive orders free of charge
Initial/State eDisclosure Support
Encompass allows users of Electronic Document Management to electronically present forms and documents to borrowers to satisfy federal, state, and RESPA regulations
Track borrower acceptance of disclosures online
Gain access to non-investor specific disclosures
With the Premium Disclosure Service available through Ellie Mae Closing Solutions, you can:
Gain access to investor-specific disclosures
Guarantee delivery of electronic documents by using this feature with the fulfillment service
Seamlessly and securely delivers initial disclosures to borrowers online to speed up the origination process
Eliminates costs and time of physical delivery
Piggyback Loan Support
Encompass now allows users to link two loan files for the purposes of doing a Piggyback loan (first and second loan)
A screen within Encompass allows you to link, switch, or synchronize data between the files without having to leave your loan file
Data is synchronized based on the fields selected in the settings, including all verifications
Encompass users can easily start and manage first and second loans in Encompass
Support for Option ARM Loans
Encompass now supports the new Option ARM loan programs offered by lenders that have interest-only periods for a specific duration but fixed and varying during the initial period of interest only.
Allows Encompass users to originate Option ARM mortgages
Campaign Management Enhancements
Encompass features new campaign management capabilities that provide:
The ability for marketing managers to design and deploy marketing campaigns for other Encompass users
The ability for marketing managers to assign tasks to individuals related to a campaign event
Allows marketing managers to create effective and best practice marketing campaigns for building new business and stronger customer relationships
Allows loan officers to use campaigns designed by marketing managers to drive new business
Calendar Sharing
Encompass allows managers and assistants to view and/or edit each others calendar inside the software
Promotes group collaboration
Helps companies keep track of important events
Status Online Enhancements
Encompass now allows you to trigger emails to be sent when status updates occur on a loan in addition to the web posting currently available in Status Online.
This capability is available for WebCenter users
Allows borrowers to receive status updates outside of the website.
Improves the brokers ability to provide better customer service
Compliance Ease Enhancements
Encompass now automates the process of ordering compliance reports. The settings allow you to implement a company-wide policy and protect company interests.
Once sufficient data (mandatory fields) have been entered a "free report" will be automatically ordered. If the result of the "free report" = "fail", a full report will be automatically ordered
Different alerts will be triggered based on various results, notifying the appropriate parties
Allows users to receive free compliance checks without having to submit to a lender
Provides complete automation to ensure compliance in regards to high cost and predatory loans
Additional credit information
Encompass now includes fields to store additional credit report data including liabilities, bankruptcy, and foreclosure information
Allows users to store detailed credit data with the loan file.
Underwriting and Post-Closing Condition Tools
Encompass now enables you to print summary and detail level underwriting and post-closing conditions that are tracked in the software
Allows underwriters and closers to print this information for record keeping purposes
Advanced Coding for Business Rule Conditions
Encompass now enables you to use custom logic to determine when business rules become active
Provides extreme flexibility for determining when your business rules become active
Business rules map more tightly with the way your business works
*The Encompass WebCenter is a separate purchase
Encompass 3.0 Full Description
Encompass 3.0 Features
What is it?
Benefits for
Seamless Connectivity and Collaboration with the Encompass WebCenter
Supports two-way data and document delivery for Encompass WebCenter users with Encompass 3.0. (The Encompass WebCenter is a new web solution purchased separately that fully integrates with Encompass 3.0 so new leads and applications flow directly from the site into the software)
From Encompass, you can post real-time status updates, information, and documents for borrowers and partners
Improves the brokers ability to respond to and close new opportunities for those using Encompass WebCenter and Encompass 3.0
Improves collaboration and communication between loan officers, processors and borrowers
Eliminates integration costs between LOS systems and website solutions
Increases customer and partner loyalty and relationships
Third-Party Technology Support
Encompass 3.0 has been upgraded to support the following 3rd party technology platforms and solutions:
Microsoft Vista
Microsoft Office 2007
Microsoft Internet Explorer 7.0
SQL Server 2005
.NET 2.0
ACT! 8 and 9
Adobe 8
Supports users who use the latest technology platforms and solutions offered by Microsoft and other technology providers
Leverages the latest Microsoft technologies including SQL Server 2005 and .NET 2.0 to deliver the most technologically advanced mortgage management solution in the industry.
Preferred Title Service
For the processor or loan officer who wants an easy, fast and secure method to send title orders to their selected title agent, Preferred Title provides a no-cost service to electronically send orders to any title company in the nation
Unlike email or fax, the Preferred Title Service enables processors/loan officers to send order data directly from Encompass through a secure email to their title agent.
Allows you to request and receive orders from any title or closing agent of your choice.
Completed title reports are delivered back into the loan file inside Encompass.
Saves time. You never have to leave Encompass to order or receive your final reports and there is no re-typing of order data and no need to fax.
Gives you access to large network of title and closing companies
Lets you send and receive orders free of charge
Initial/State eDisclosure Support
Encompass 3.0 allows you to electronically present forms and documents to borrowers to satisfy federal, state, and RESPA regulations
Track borrower acceptance of disclosures online
Gain access to non-investor specific disclosures
With the Premium Disclosure Service available through Ellie Mae Closing Solutions, you can:
Gain access to investor-specific disclosures
Guarantee delivery of electronic documents by using this feature with the fulfillment service
Seamlessly and securely delivers initial disclosures to borrowers online to speed up the origination process
Eliminates costs and time of physical delivery
Updated Florida state disclosure forms
Updated input and output forms that support October 1, 2007 changes to ch. 494 of Florida Statutes. Brokers/bankers who process loans in the State of Florida must use the updating forms starting October 1.
Forms are available in Encompass Standard and Professional Editions
Keeps users compliant by providing access to latest state disclosure forms
Piggyback Loan Support
Encompass now allows users to link two loan files for the purposes of doing a Piggyback loan (first and second loan)
A screen within Encompass allows you to link, switch, or synchronize data between the files without having to leave your loan file
Data is synchronized based on the fields selected in the settings, including all verifications
Encompass users can easily start and manage first and second loans in Encompass
Support for Option ARM Loans
Encompass now supports the new Option ARM loan programs offered by lenders that have interest-only periods for a specific duration but fixed and varying during the initial period of interest only.
Allows Encompass users to originate Option ARM mortgages
Campaign Management Enhancements
Encompass 3.0 features new campaign management capabilities that provide:
The ability for marketing managers to design and deploy marketing campaigns for other Encompass users
The ability for marketing managers to assign tasks to individuals related to a campaign event
Allows marketing managers to create effective and best practice marketing campaigns for building new business and stronger customer relationships
Allows loan officers to use campaigns designed by marketing managers to drive new business
Calendar Sharing
Encompass 3.0 allows managers and assistants to view and/or edit each others calendar inside the software
Promotes group collaboration
Helps companies keep track of important events
Status Online Enhancements
Encompass now allows you to trigger emails to be sent when status updates occur on a loan in addition to the web posting currently available in Status Online.
This capability is available for WebCenter users
Allows borrowers to receive status updates outside of the website.
Improves the brokers ability to provide better customer service
Compliance Ease Enhancements
Encompass now automates the process of ordering compliance reports. The settings allow you to implement a company-wide policy and protect company interests.
Once sufficient data (mandatory fields) have been entered a "free report" will be automatically ordered. If the result of the "free report" = "fail", a full report will be automatically ordered
Different alerts will be triggered based on various results, notifying the appropriate parties
Allows users to receive free reports without having to submit to a lender
Provides complete automation to ensure compliance in regards to high cost and predatory loans
Additional credit information
Encompass now includes fields to store additional credit report data including liabilities, bankruptcy, and foreclosure information
Allows users to store detailed credit data with the loan file.
Recently added to 2.9: Earn higher commissions and great incentives thanks to specials offered by lenders and vendors on Encompass.
Marketing Campaign Manager(Only available in the NEW Professional
Automate your process for turning leads into prospects, prospects into clients, and clients into repeat clients using "lights out marketing"
Increase the amount of business you close by more effectively and efficiently working your pipeline Maintain high quality long term relationships with clients through automated multi-channel communications Establish strong referral sources through drip campaigns to partners that keep you in their frame of reference Strengthen partner marketing through multi-step partner campaigns
Contact Groups
Easily organize borrower and business contacts into contact groups. Better manage your pipeline and your marketing campaigns.
Task List Synchronization with Outlook(Only available in Professional Edition, not available in Encompass Anywhere)
Synchronize your Encompass task list with your Outlook task list.
Homeowners Insurance Referral
Enable your borrowers to receive competitively priced homeowner's quotes early in the loan process from a top insurance provider.
Credit Ordering in Contact Manager
Easily order individual and joint credit reports directly within your Encompass Contact Manager.
Joint Origination from Contact Manager
Loans originated from your Contact Manager can now be pre-populated with borrower and co-borrower information. Save time when originating joint loan files.
Contact Manager Closed Loan Address Update
When primary residence purchase loans are completed, the contact record will be updated with the new property address on file.
Recently added to 2.9: Get loan product and pricing services right from within Encompass, without having to re-type loan data into a web site or scour through paper rate sheets.
Two-way integration eliminates the need to re-enter Encompass loan data into the product and pricing engine, and vice versa.
Integration allows you to submit a loan to a lender on Encompass directly from within BrokerBuddy or NYLX.
Compliance Reports
Run a free instant compliance check on your loan file. Free report checks across a comprehensive set of multi-jurisdictional regulations.
Improved Construction Loan Support
Method A and Method B construction loans are now both supported along with odd days interest.
HELOC Support
HELOC calculations have been added to the Reg-Z, and a new custom HELOC disclosure is available.
Search by Lender Name
Quickly search for loans in the pipeline screen by lender name.
Recently added to 2.9: The Encompass Appraisal Center now has a handy Appraiser Directory. In addition to being able to send appraisal orders to any appraiser of your choice without ever leaving Encompass, you can now use the Appraisal Directory to search for appraisers by zip code, appraisal type, approved lender, or price.
There's no charge for originators or appraisers to use the Appraisal Center, and there's no charge to use the Appraiser Directory.
Send appraisal orders without having to re-type data from the loan file
Easily find new appraisers outside of your area
Receive status updates and completed appraisals directly in Encompass
Preferred Appraiser Rolodex Additions
Add appraisers to your Preferred Appraiser list directly from the Rolodex.
Appraiser Response Status
Receive email notification when your preferred appraiser accepts or rejects an order.
REO Schedule of Real Estate
REO Schedule of Real Estate has been added that shows properties and their related mortgages.
Spanish 1003
Spanish 1003 output form is available for printout.
CTRL-D Enters Current Date
Select CTRL-D in a date field to automatically enter current date.
Recently added to 2.9: Stay completely connected to the activities that occur on your loan file, even when they are being processed by a third party!
Processing Network providers can now send you detailed status of your loan file.
The status that is returned to you will contain all pertinent information, including conversation logs, milestones and changes that have been made to the file.
Status is updated and available to you each time the Processing Network provider saves and closes the loan file.
Recently added to 2.9: Encompass EDM (Electronic Document Management) users can securely send electronic documents to their favorite lenders through the Encompass Lender Center, a secure website facility for lenders to retrieve electronic documents. Just use the new "Submit to Lender" button on the eFolder screen to setup a new lender and initiate an EDM lender submission.
Allows originators to send electronic loan documents to the lender of there choosing.
Lenders can receive their documents in individual files vs. a single file with multiple documents.
It features pre-defined lender document stacking orders.
Recently added to 2.9: You can now seamlessly transfer electronic documents to Flagstar's back-end Electronic Document Management solution without any custom integration. Just use the new "Submit to Lender" button on the eFolder screen to initiate an EDM lender submission.
Allows originators to send electronic loan documents to Flagstar directly from within Encompass.
Flagstar receives documents as individual files vs. a single file with multiple documents.
Documents can be sent in a particular stacking order.
eFolder Stacking Order
Create templates that put loan documents in a particular order within your eFolder. Documents appear in the order you specify.
Loan Center Alerts
Receive automatic notification when a borrower or third-party recipient accesses each eFolder request through the Loan Center.
eFolder Fax Button
Get quick and easy access to a bar-coded fax cover sheet to hand to borrowers. A Fax Print button is now available in your eFolder.
Scanning in Loan Center
Borrowers and third-party agents can now use their local scanners to scan and upload documents to the Loan Center.
Loan Number Lock
The admin can now configure the Loan Number field to be locked for all users except global administrators, eliminating errors due to users changing loan numbers.
Electronic Document Management and Status Online are options that are available for an additional fee. For details, please contact your Ellie Mae Account Representative at 1-888-955-9100.
Feature Benefits
New Prequalification Tool
Quickly conduct a comprehensive prequalification
from one location. Stoplight, indicating borrower qualification
status based on program requirements, provides a great visual
indicator that can be easily understood by borrowers.
New Loan Comparison Tool
Conduct a comprehensive loan comparison
leveraging stoplights to help borrowers easily identify scenarios
for which they qualify.
Recurring Calendar Appointments
Easily manage recurring calendar
appointments in the Contact Manager. (Using the Contact Synchronization
optional feature, recurring appointments can be synchronized
with Outlook and ACT!)
Loan Processing Enhancements
Updated 1003
Maintain your compliance by using
the new 1003, which has been updated to meet January 2006 Fannie
Mae requirements.
Employment Verification Service
Improve processor's efficiency using
electronic verification service to request and complete employment
verifications. No more printing VOE forms and chasing employers
to get the information you need. And verifications are received
in less than 3 business days.
Preferred Appraiser
At no cost to you or your appraiser,
save time ordering appraisals by sending order details to your
preferred appraiser directly from Encompass. No need to retype
order details, print forms, or fax documents.
Electronic Document Management
Enhancements
eFolder Support for Word Documents
Now you can easily manage electronic
documents in a wider variety of file formats including Word,
PDF, TIFF (graphics), and text-only.
Loan Center Branding
If you have an Encompass Website,
you can brand the Loan Center with your company's logo. (Don't
have an Encompass Website yet? Learn
more .)
Loan Center Partner Authentication
Provide your partners, such as Realtors,
with easy access to loan status and loan related electronic
documents by allowing them to set up logins to access your Loan
Center.
Flexible Billing
Companies can easily enable employees
to benefit from enhanced Electronic Document Management features,
now that EDM's fee-based features can be charged to the company
or user credit cards.
Security and Administration
Enhancements
User Configurable Auto-Save Setting
Reduce the risk of accidentally losing
recently entered loan information: users can specify how frequently
loan files are automatically saved.
SDK (Software Developer Kit) Access to eFolder
Integrate the Encompass Electronic
Document Management Solution with your business systems. eFolder
documents can be added, named, found, and deleted using the
Encompass SDK.
Loan File Import with Loan Numbering
Loan files imported from Contour™,
Genesis 2000®, or Calyx® Point® can be assigned
new Encompass loan numbers during the import—allowing you
to maintain a consistent loan numbering system across all loan
files.
Encompass v 2.7 Key Enhancements
Category/Feature Feature Description Benefit
Included Features
Electronic Document Management (Baseline features)
Access and manage the complete electronic loan
file (including attached documents and settlement services)
from a central location. Attach electronic files by browsing
or scanning.
Greatly enhanced productivity, lower costs
Enhanced Reporting
Apply advanced filtering criteria to loans and
contacts for tailored reports. Create reports for many new areas
including document tracking, custom milestones, borrower contacts,
and business contacts.
Better access to information for making business
decisions
Closer Persona (for use with Encompass Closer only)
Get full business-process support for the Closer
role when used in conjunction with the Encompass Closer document
preparation solution. Eliminate the need to enter data twice
by sharing a single loan file between Encompass and the closing
docs environment. Encompass gives you unparalleled control over
the entire loan process, up to and including closing.
Improved productivity and security
Personal Task List
Create, track, and manage calendar-independent tasks.
Better time management
Instant Messenger*
Collaborate between users through a secure communication
channel. (This feature needs to be enabled by the System Administrator.)
Better productivity, accuracy
Template Appending
Append selected portions of Loan Program, Closing
Cost, and Misc. Data Templates within the loan file. Apply loan
templates during Fannie Mae file imports.
Better productivity
Loan Officer Licensing Enforcement*
Adhere to licensing regulations and decrease
the risk of non-compliance.
Improved compliance
Configurable User Lists*
Reduce the number of Loan Officers, Processors,
and Closers that display in selection lists. Specify the users
that should be working with each other.
Improved productivity through streamlining
Optional Features
Electronic Document Management (Add-on features)
Receive customer faxes from anywhere in the country,
sent using a toll-free number. Securely transmit electronic
documents to borrowers or any third party, avoiding delivery
fees. Provide borrowers with 24x7 access to a personalized Loan
Center. Archive and easily retrieve loan files employing long-term,
secure storage.
Extended Reporting Database*
Improve reporting performance when working with
large numbers of loan files.
Contact Synchronization with Outlook and ACT!
Automate the synchronization of contact data
between Encompass and Outlook or ACT!
Status Online
Provide borrowers and realtors with real-time
notification and 24x7 access to loan status information. Spend
less time on the phone and keep borrowers and realtors up
to date throughout the loan process.
Encompass v2.2 Key Enhancements
Category/Feature Feature Description Benefit
Enhanced Good Faith Estimate
Enhancements to the input and output forms for the Expanded GFE:
Expanded number of itemized line items in GFE
New summary area that summarizes total closing costs by payer, APR, FHA, POC, paid to broker, and paid to others.
New system setting to select the default GFE output forms to print.
California MLDS synchronizes data with the Good Faith Estimate
Redesigned Expanded GFE output form with improved itemization, closing cost grouping, and summarizations
Improves loan officer productivity as well as borrower understanding of closing costs, and serves as a better sales tool
Lead Center
Import real-time leads directly into the Contacts Manager from different lead providers. An email notification is sent when new leads arrive.
Immediately initiate marketing campaigns with potential clients.
Contact History Search
Advanced Contact Search feature enhanced to include the ability to search for contacts based on the details associated with communication events (email and mail merges, phone calls and faxes, and sending of emails).
Information for First Contact history record now includes the source of the contact record.
Quick access to contacts that have received marketing campaigns and communications.
Interest-Only Loans
Updates made to the Borrower Summary and REGZ-TIL to accommodate interest only loans.
Qualify Using P&I checkbox added to indicate that an interest-only loan will be qualified using principal and interest, rather than the interest-only payment.
Better support for interest only loans.
Updates to Verifications
See attached borrower's authorization - A check box was added to the verifications called Print "See attached borrower's authorization" on signature line . If selected, the text, "See attached borrower's authorization" is added to the printed verification form.
Title field - A title field was added to the verifications.
Improved management of verifications.
Loan Officer License Number Setting
License field added to the User Profile to allow loan officers to enter their license number.
License number is available for use on reports and custom forms/letters.
Updates Applicable Only to the Multi-User Version of Encompass
Organization-Specific Loan Numbering
Auto Loan Numbering feature enhanced to include the ability to set up auto loan numbering sequences that are specific to each organization
Supports different organizational loan numbering processes.
Contact Export Lockdown
Check box added to the User Profile to allow or prohibit a user from exporting contacts.
Enables organizations to set their own policies for contact export.
Searching for Loans by Current User
New My Loans search option added to the Loan Officer/Loan Processor search area on the Pipeline. My Loans option displays the loans owned by the logged-in user.
Quick access to the current user's work.
Expanded Ability to Unlock Loans
If a loan is locked, the user who was last editing the loan can now also unlock it.
Users can unlock loans they are working on without the assistance of the Admin
Encompass v2.1 Key Enhancements
Category/Feature Feature Description Benefit
New Services Tab
Service category buttons provide quick access to previously used service providers. When new service providers are used, they are automatically added to quick access list.
Order services more quickly without the need to set up your Service Provider list ahead of time. Easily search for new service providers at the point they are needed.
Personal Folder Lockdown
Admin can control each user's ability to create their own personal templates, custom forms, and form groups.
Improve your ability to control company compliance by providing users with company templates and taking away their ability to create their own personal versions.
Borrower and Business Contact CSV Export
Fields for selected borrower and business contacts can be exported to CSV files.
Easily move contact data between Encompass systems and other applications.
New "All" User Persona
Users with "All" persona can administer Encompass and originate/process loans.
Use single User ID for all of your roles including Admin, Loan Officer, Processor, and Manager.
Lender Eligibility
New "Lender Eligibility" button provides quick access to lenders who, based on loan criteria, will provide list of loan program candidates
Quickly find Lenders who support seamless interaction with their prequalification engines.
Encompass v2.0 Key Enhancements
Category/Feature Feature Description Benefit
New Business Development Enhancements
Contact Calendar and Scheduler
Contact manager has a personal calendar where appointments can be scheduled and reminders set. Each contact contains a summary of their calendar appointments.
Closely manage time with prospects and clients increasing ability to handle more meetings and increase business.
Contact Custom Fields
Contact Manager has 5 custom field tabs. Each can hold up to 20 fields.
Track the contact data that matters the most to your business, improving the ability to market and sell to customers and to analyze business results.
Contact Marketing History
Mail and email merge events are added to the history for each contact in the campaign. History also contains details from contact notes for calls and faxes.
Gain 360-degree view of customer communication history leading to improved communications.
Lead Opportunity Management
Tab provides ability to enter opportunity related information for each contact, such as property address, loan amount, down payment, . Opportunity Information is populated into the loan file when it is originated.
Manage opportunities more effectively and reduce the amount of time needed to originate loans.
Improved Contact Searches
All contact fields, including new custom fields, can be included in advanced searches.
Reduce the amount of time needed to find contacts that meet specific criteria.
Saved Searches
Advanced Searches can be saved and run in the future.
Improve your productivity when running recurring campaigns or when repeatedly searching for contacts using the same criteria.
Contact Type
Contact type can be set to Prospect or Client. When a loan is closed, contact type is changed to Client.
Tailor marketing by type of contact for better results.
Contact Status
Contact status can be configured to match the company's sales cycle and then tracked for each contact. Default values are Inactive, Cold Lead, Warm Lead, Hot Lead, and Active Loan(s).
Closely track contacts through your sales cycle and better understand your opportunities so you spend your time where it will provide the best results - thereby increasing your business potential.
Mortgage Life Insurance
Ability to quote and order mortgage life insurance for the borrower(s). Available on a state-by-state basis. An ePASS Storefront is also provided for more information.
Help clients protect their home and families, while generating additional revenue by earning up to $200 per policy sold.
Loan Origination Enhancements
Loan Templates
Loan templates are used to start loans. Loan templates can contain 5 components: Default Field Data, Loan Program, Closing Costs, Document Set, and Forms List.
Start loans more quickly, reduce the time needed for processing, and improve data consistency and accuracy.
Default Data Templates
Default data templates can be created containing the default values for specific fields. The default data templates can then be included as a component in Loan Templates.
Pre-populate fields with common data improving productivity.
Loan Processing Enhancements
Context Sensitive File Menu with Hot Keys
New file menu shows different selections based on the tab being viewed. Hot keys exist for common functionality.
Access key functionality more quickly - improving productivity.
Input Form List Templates
Input forms list templates can be created containing the specific input forms to show in the loan file. The input form template can then be included as a component in the loan template and changed after the loan is started.
View the forms that are needed for your current situation, improving your ability to quickly complete all necessary information and reducing the time needed to process the loan.
Borrower/Co-Borrower Swap and Delete
Borrower and co-borrower can be swapped in the loan file. Co-borrowers can be deleted.
Easily make the co-borrower your primary borrower when they have better credit and improve the chances of getting loan approval.
Return to Loan Officer
Loans can be returned to the loan officer with the milestone being reverted back to File Started and access being transferred back to the loan officer.
Easily return loans to the loan officer so they can take control of the loan and resend to processing when the loan is ready to move forward.
Custom Rolodex Categories
Custom business contact categories can be created for the Rolodex.
Improve the manageability and usability of your business contacts.
Improved Printing
Printing support added for printing out document tracking, conversation log, loan log, contacts, dashboard, and calendar.
Generate printouts of key information for viewing on the run and sharing with others.
Process Management Enhancements
Custom Milestones
Custom milestones can be added between existing core milestones.
Improve your business manageability by tailoring the milestones to your particular business flow.
Document Sets
Document sets can be created containing tracking documents. Document sets can then be included as a component in loan templates and added to a loan after it has been started.
Improve your ability to manage processing across different loan scenarios by providing document sets that are tailored to the situation.
Adverse Loan Status
Adverse loans, such as ones that are cancelled or withdrawn, are managed through a selection on the Borrower Summary form. Adverse loans appear in the pipeline with a different color and can be searched for in the advanced search. Pipeline alerts do not appear for adverse loans so they do not move to the top of the pipeline.
Reduce the amount of time needed to manage adverse loans and improve your ability to remarket later on when things may have turned for the better.
Public and Personal Resources
Resources, including reports, custom forms and letters, form groups, business contacts, and templates can be public or personal. Users with permission can create and edit public resources that everyone in the company can see and use. All users can create their own personal resources that no one else can see or use.
Improve the manageability of resources across your company.
Hierarchical Folders for Resources
Public and personal resources can be organized using hierarchical folders.
Organize resources so your employees quickly find the resources they should be using for the current situation.
Business Management Enhancements
Dashboard View Folders
Dashboard views can include loans from specific loan folders.
Improve your understanding of your business and your ability to manage your business.
Public and Personal Reports
Users with permission can create public reports that others can use, but not edit. All users can create their own personal versions of reports.
Help your employees better understand business status using reports you provide them while also providing them with the ability to create their own reports.
Security and Administration Enhancements
Local Admin
Local admins can be created that manage users, loans, and contacts in their branch, but not other branches.
Improve the security of your system by limiting the power of your admins to only handle the areas that are relevant to their responsibilities.
Configurable Loan Officer Access
Loan Officer access to loan files after they are sent to processing can be configured based on business policy. Loan Officers can have access to everything in the loan file or to parts of the loan file such as the conversation log, document tracking, or profit management tool.
Enable your loan officers to communicate with processors in the loan file without allowing them to change form field values.
Public and Personal Borrower Contacts
Companies can set their policy for borrower contacts to be public or personal. A public policy results in contacts being seen by the owner and others that are higher in the organizational hierarchy. A personal policy results in borrower contacts only being seen by the owner unless they choose to make the contact public.
Enable your managers to maintain visibility into the status of contacts so they can make sure they are being worked.
Public and Personal Business Contacts
Companies can provide their users with a set of public business contacts that everyone can use, but not edit. Users can add their own personal business contacts that other users cannot see or use.
Provide your loan officers and processors with the business contacts they need to be successful while allowing them to manage their own personal contacts.
Contact Reassignment
Borrower contacts can be reassigned from one Loan Officer to another.
Improve your success rate of converting purchased leads by reassigning them if they have not been contacted in a timely manner.
Field Search and Field ID Printout
Forms can be searched to find where Field IDs are used. Forms can also be printed out that contain Field IDs.
Improve the speed in which you can find fields that need to be completed when automated underwriting tells you the loan file is incomplete.
Rolodex auto-population
Business contacts in a loan can be added to the Rolodex.
Spend less time entering business contacts into the Rolodex for future usage.
Contacts CSV File Import
CSV files containing contact information can be imported into the contact manager using an import wizard.
Easily bring contacts from external sources into the Encompass contact manager.
Point Settings Import
The following settings can be imported from Point:
Loan Programs
Closing Cost Templates
Escrow and Title Tables
City Tax
State Tax
User Defined Fees
Cardex Database
Custom Screen Settings
Custom Letters/Forms
Servicing Disclosure info
Quickly get up and running in Encompass with less effort.
Encompass v1.5 Key Enhancements
Feature Description Benefit
HTTPS Support
HTTPS enables Encompass clients to securely connect to Encompass server using the Internet
Companies with remote or mobile users operate in a connected environment with users having continuous access to up-to-date loan information.
Licensed API
Application Programming Interface (API) enables Encompass to be integrated with other software applications
Companies flexibly leverage their existing business applications and processes when using Encompass
Condition Tracking
Conditions are tracked within the document-tracking tool and inserted into the Mortgage Loan Commitment.
Processors track loan conditions more effectively and provide borrowers with concise Mortgage Loan Commitment letters
Improved Report Settings
Reports can now include loans from specific folders, which are in specific milestones
Users have more control over the loans that are included in reports
Multiple Organizations
Multiple Organization addresses can be stored for usage across forms
Companies with multiple organizations auto-populate the correct organization name and address information in forms based on the location of the originator
Borrower Summary Contact Creation and Update
Contact information entered on the Borrower Summary can flow back to the Contact Manager
Loan Officers and Processors have an easier time entering contacts in the contact manager and keeping their information up to date
Secure Form Transfer Access to File Contacts
Secure Form Transfer provides ability to select email addresses from all loan file contacts
Loan Officers and Processors don't need to remember or search for email addresses when sending forms
Auto-Loan Numbering with Organization Codes and Dates
Auto-loan numbering can now include the originator's organization code and the current month and year
Companies leverage loan number for improved loan tracking
Borrower Summary Access to MERS/MIN and Loan Number Fields
Borrower Summary contains editable fields for the MERS/MIN and Encompass loan numbers
Users have quick access for changing loan numbers in these fields in one easy to find location
**The Premium Disclosure Service is sold separately through Ellie Mae Closing Solutions.
