Our leading mortgage management system, delivered on-demand and managed for you.
Technology should help your business, not hinder it. But for many lenders, relying on complex technology requires extensive training or forces you to hire expensive IT experts—making it hard, if not impossible, to grow or turn a profit.
Delivered as a service, Encompass360 is fast and easy to adopt, without spending money on infrastructure, training or administration. We take the burden of technology off your hands, so you can get down to the business of doing what you do best—originating and closing loans.
We’re committed to our SaaS delivery model. Our SaaS infrastructure is built from the ground up with:
Ellie Mae’s data centers are known by our customers for their reliability and performance, so you can stop focusing on IT needs and concentrate on closing quality loans with total confidence in your technology.
In April 2013, Ellie Mae published our Service Organization Control 2 (SOC 2) and Service Organization Control 3 (SOC 3) reports, indicating that processes, procedures and controls have been formally evaluated and tested by an independent accounting and auditing firm. Read more
What are the advantages of deploying Encompass360 on demand?
Our SaaS on-demand delivery model allows companies to take advantage of the power of Encompass360 while avoiding the costs of installing and managing hardware and software in-house. Our SaaS model of Encompass360 is scalable and flexible and provides seamless access to the latest in network and data security, system redundancy and failover protection technologies.
Is SaaS right for my organization?
SaaS solutions are ideal for companies of any size, whether you are a five-user shop or a 5,000-person operation. They provide cost-savings, efficiency, scalability and flexibility and allow you to focus internal resources on revenue-generating tasks, rather than managing infrastructure.
What is the difference between the features and capabilities of Encompass360 on demand versus a self-hosted solution?
SaaS delivery of Encompass360 includes unlimited Electronic Document Management for all users, as well as online customer web portals for your corporate headquarters, branches and loan officers. The self-hosted model does not include those benefits, although they can be purchased separately through the Encompass360 CenterWise service. The Success-Based Pricing ‘pay as you go’ SaaS model also includes integrated access to product and pricing, automated compliance checks and compliant initial and closing documents.
Is software maintenance included in the pricing?
Yes. We provide all the software maintenance, ongoing compliance updates, new enhancements and major software upgrades, at no additional cost.
How safe is my data? Why should I trust you with my data?
Ellie Mae’s processes and services are certified Service Organization Control 2 (SOC 2) Type II examination under AT Section 101, Attest Engagements. The successful completion of this comprehensive audit indicates that an independent accounting and auditing firm has tested the company’s processes, procedures and controls. The examination included Ellie Mae’s controls related to the Trust Services Principles and Criteria of Security, Availability and Confidentiality of Ellie Mae’s SaaS offerings. The company believes it is the first loan origination system (LOS) provider to undergo a SOC 2 examination.
How reliable is Ellie Mae’s SaaS hosting and delivery compared to a third-party hosting company?
With Ellie Mae as your partner, you have on-demand access to Encompass360’s comprehensive loan origination and management solution, which is activated as soon as your company is implemented and trained to be successful in production Highly skilled technical experts monitor and manage your applications and data 24/7, so your system performance is a high as possible and is available anytime you need it. Ellie Mae’s datacenters feature state-of-the-art systems and networks, and since we host the solution for you, you’re free of the costs and headaches of managing a third-party hosting company.
Who owns my data and who else has access to it?
You own your data, which is located on our servers in our secure data centers. No one other than your designated staff has access to your data; Ellie Mae does not sell or share your information.