Get the Technical Support You Need

An unwavering dedication to superior client service has always been the heart of the Ellie Mae mission. While the mortgage industry continues to undergo extraordinary change, our commitment to providing a heightened user experience for all of our clients remains as steadfast as ever. We empower our clients with a choice of technical support channels, including:

  • The ability to submit support cases for review.
  • An extensive, expert-driven knowledge base.
  • A document library and on-demand video catalog.
  • Live conversation with our specialized response team.
  • Both industry and technical specialists via web chat or phone.

Encompass Clients

Visit the Encompass® Resource Center

Contact Sales
Call 877.800.9630
Additional Resources

What Our Clients Say

"Sometimes problems take five or six days to fix in post-closing, when you could have fixed it in five minutes up front if you knew about it. Encompass gives us the visibility we need to identify problems early, so in the end, there’s really nothing to do but close the loan."
AJ Franchi
Chief Information Officer,
Gold Star Mortgage Financial Group

In the News

October 20, 2014
Ellie Mae Achieves Major Milestone with 100,000 Active Encompass Users READ MORE »
October 13, 2014
Ellie Mae Named to HousingWire HW FAST50™ READ MORE »