Demandbase Connect


Learn Encompass Inside and Out,
and Help Your Organization Excel

Ellie Mae is only as successful as its clients. And since success is the main goal for all of us, we’ll do whatever it takes to help you get the most out of your Encompass solution–from rollout and initial training to continuing education. Ellie Mae’s extensive Education Offerings are designed to provide you with the knowledge and resources you need to leverage everything Encompass can do to help you improve compliance, loan quality and efficiency.

Ellie Mae offers several ways to educate yourself on Encompass, including:

Instructor-led virtual training

On-demand training

Training packages

Custom training

Administrator Certification Program


Included with Encompass are regularly scheduled instructor-led virtual classroom sessions, during which you’ll focus on specific functional areas and workflows such as Origination, Processing or Underwriting. Courses range from 1 to 3 hours and include access to an online Learning Lab, where you can practice the concepts you’re learning in a safe Encompass training environment. To register, visit the Resource Center.

In the Encompass Resource Center, you can access recordings of all instructor-led sessions, as well as comprehensive student guides for each training module, 24×7. Additionally, you can view self-paced online tutorials on new releases or specific features.

Ellie Mae offers a variety of training packages that can be combined in to meet your specific training needs. Our team can work with you to develop a customized program for end users, or alternatively, a “train-the-trainer” program for your in-house educators. Available training modules include:

  • Encompass Introduction & Overview
  • Originating Loans
  • Contract Management
  • Processing Loans
  • Underwriting
  • Closing/Funding
  • Shipping Loans and Documents

Additionally, custom training programs can include:

  • Change management education.
  • Customized, self-paced learning activities.
  • Scenario-based, hands-on exercises in your test environment.
  • Job aids.

The Encompass Administrator Certification Program is an industry standard for recognition of Encompass Administrators who have demonstrated expert-level proficiency in maintenance, configuration, and troubleshooting of Encompass. Candidates that successfully complete certification will possess the skills to help organizations accelerate business solutions, increase productivity and support their organizations technical needs with Encompass. Download the data sheet to read about pre-requisites and how to register.

To learn more about Ellie Mae’s Encompass Education Offerings, contact your account representative.

Contact Sales
Call 877.800.9630

What Our Clients Say

"Sometimes problems take five or six days to fix in post-closing, when you could have fixed it in five minutes up front if you knew about it. Encompass gives us the visibility we need to identify problems early, so in the end, there’s really nothing to do but close the loan."
AJ Franchi
Chief Information Officer,
Gold Star Mortgage Financial Group

In the News

October 20, 2014
Ellie Mae Achieves Major Milestone with 100,000 Active Encompass Users READ MORE »
October 13, 2014
Ellie Mae Named to HousingWire HW FAST50™ READ MORE »