Instructor-led Online Course
The majority of consumer gripes — and, thus, regulator audits — stem from servicing issues and dealing with late payments. Join Ellie Mae trainers for a closer look at the Fair Debt Collection Practices Act (FDCPA). This 90-minute session will provide a close look at the background, purpose, and coverage of the act. Students will review lender and servicer responsibilities and requirements, learn how to comply with FDCPA fair practices, and understand how specific regulations affect debt collection.