What's New


Experience 2017 Registrations and Hotel Rooms Filling Fast

Conference registrations and hotel rooms for Ellie Mae Experience 2017 at the Wynn Las Vegas are filling fast. The conference – a must-attend for Encompass users – is almost sold out, and our discounted hotel rooms are already at 80% capacity. We encourage you to book now as a citywide convention happening at the same time as Experience is spiking hotel room demand. Experience brings together an entire community of Ellie Mae product experts, 3,000 Encompass users, and mortgage industry leaders to connect, share best practices, and get hands-on training. Be there March 6-8, 2017.

Encompass TPO Connect Coming Soon

A brand-new solution for optimizing your wholesale and correspondent channels, Encompass TPO Connect is coming soon to lenders and investors. Built on the new Ellie Mae Encompass Lending Platform, TPO Connect lets third-party originators originate, process and monitor loans. It can help you:
 
         Increase volume, efficiency and profitability
         Improve TPO control, collaboration and visibility
         Close and purchase loans faster
 
Easily customizable, it delivers a first-class user experience that’s accurate, secure, and puts everything in one place.


Encompass 17.1 Release to Test Environments This Month

This month, Encompass 17.1 releases to test environments. Geared toward increasing efficiencies and elevating compliance, the release’s key improvements include expanded support for construction loans, trade management enhancements, Settings Reports Tool updates, and a lot more. Read the release notes for a deeper look at what 17.1 will do for you.

Important Product & Pricing Updates
Now Available 

Two important enhancements were recently made to Encompass Product and Pricing Service Here’s a quick look:
 
         New Rule Manager functionality expands the
          existing customer-managed holdback functionality
          and lets you customize investor loan programs
          with overlays
     •    New dashboard allows you to upload rates for
          processing and view the status of pricing files, even if
          you don’t use the upload capability

 
Contact your account manager to learn more.


Encompass Loan Officer Connect: More Than a Mobile Solution

Loan Officer Connect is coming. Built on the new Encompass Lending Platform, Loan Officer Connect can help you close faster, originate from anywhere, and instantly connect with your pipeline. A customizable solution created to help you increase productivity and elevate customer service, it seamlessly integrates with Encompass via any digital device – iOS or Android – so you can access and edit files, view contacts, and instantly qualify borrowers right where you meet them.

Current Encompass Mobile users will be automatically redirected to Encompass Loan Officer Connect when it launches. Stay tuned for more details.


How Automation Makes Marketing Consistent, Effective & Impactful

The reality of putting out fires and managing clients means programs – like marketing – get pushed to the side. Your outreach becomes erratic and insufficient, and you lose momentum and integrity. Encompass CRM’s automated one-to-one marketing allows you to generate, share, and reap the benefits of consistent communication with minimal impact on your time. Its turnkey library equips you with timely, relevant content – newsletters, homeowner tips, industry updates – each month to help you establish trust and credibility, build your personal brand, and gain more referrals and new business.

Indecomm’s Income Genius Integrated in Encompass

Income Genius by Indecomm Global Services is now integrated in Encompass. Income Genius helps lenders avoid latent defects in income calculations and provide the high level of clarity and service that’s required in today’s highly regulated environment. Access Income Genius in Encompass to:

         Complete tax return analysis
         Increase efficiencies and process flow for your clients
         Improve compliance and reduce risk
         Reduce manual entry errors
         Provide an audit trail
 
Watch a quick video to see how it works.


Need Trended Credit Data? Access Informative Research in Encompass

Informative Research is available on the Ellie Mae Network inside Encompass, allowing users to easily access trended credit data that’s required by Fannie Mae’s Desktop Underwriter® for single-family borrowers. Informative Research, a Tier-1 mortgage information service provider, offers:

         Trend on Demand: allows lenders to receive trended
          credit data when they choose to view it – simply by
          clicking a link.

         Trend Select: displays 24-months of historical trended
          credit data on revolving accounts.

         Trend Total: displays 24-months of trended credit data
          for all tradelines.


Remember – Production Maintenance Schedule Is Now Online

We are discontinuing production maintenance emails at the end of the year in favor of our online maintenance calendar. Here are your standard production maintenance windows:

         Tuesdays: 10:00pm-2:00am PT
         Thursdays: 10:00pm-2:00am PT
         Saturdays: 8:00pm-4:00am PT
 
Accessed via the Ellie Mae Status Center, the calendar will be routinely updated, and a communication will be sent to system administrators if maintenance occurs outside the standard windows above.


Your Ideas in Action: The Change You Made Happen in 2016

The Idea Center leverages the power of you. In 2016, you voted for your favorite new product enhancements and collaborated with your colleagues and our Product Team. Of 713 ideas posted, 618 received votes and several were implemented, including:

         Add Loan Amount to NJ Commitment
          Disclosure (NJCOMJ)
         Have an option for a CD that shows Buyer only items
         DIS-PMI Fixed - Notice Concerning Private Mortgage  
          Insurance Initial Disclosure - Fixed Rate Mortgage
         Allow New Loans to use Templates
         Add Ability to Create Fillable Fields on eDisclosures
          via eSign

Keep the ideas coming, and be sure to vote on them and share the topics with your colleagues.

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