Customer Success Story

Encompass helps First Choice Loan Services trim closing cycle to under 30 days

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First Choice Loan Services

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  • First Choice Loan Services Inc., a Berkshire Bank Company Retail Mortgage Lender
  • East Brunswick, NJ
  • ICE Mortgage Technology customer since 2010
  • 2016 HOF Winner

"When looking for a new LOS, it became clear that Encompass was the right solution for us. With Encompass, we have the best technology, and have made it our own."

Terry Chung
SVP of Business Solutions

The challenge

First Choice required a new mortgage loan origination system (LOS), and turned to Encompass to automate their processes and ensure 100% compliance across all loans.

The solution

Encompass provided immediate process organization and peace of mind, through tailored compliance controls and workflows.

Benefits and results

  • Beat industry average timeline from loan application to close
  • Reduced close cycle to less than 30 days

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Resources

Learn more about how ICE Mortgage Technology is changing the industry and stay up-to-date with the latest tools and information.

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MarketWise Advisors’ ROI study of Encompass

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Digital Lending Platform

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Encompass TPO Connect datasheet

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Borrower Insights Survey – 2019

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